Disbursement & Refund Issues

Financial aid reduced after custody change — you don’t read that phrase in a calm mindset. You read it when the numbers changed and the timeline didn’t. You updated custody because the system asked you to. You did what you thought was “correct.” Then the new award letter hits, and the gap is not small. … Read more

Financial aid pending but tuition due — that’s the exact combination that makes families panic, even if they did everything “right.” The portal says “pending.” The bill says “due.” And the system behaves like your aid doesn’t exist. This is the moment where parents don’t need motivation — they need a plan that protects enrollment … Read more

Scholarship Disbursement Delayed After Approval was the last thing I expected to search at midnight. I had just seen “Approved” in the portal and I let myself breathe for the first time in weeks. The award amount was there. The term was right. For a short moment, I believed the hard part was over. Then … Read more

grant not applied to tuition — I realized it when my balance stayed exactly the same. I had already checked my award letter. The grant was listed. The amount looked right. I even screenshot it, because I didn’t want to second-guess myself later. Then I opened my student account ledger expecting to see the tuition … Read more